The Delta App Isn’t Always Right About Luggage Status

The Delta app isn't always rightEach Friday, we feature a reader-submitted tip as our Travel Tip of the Day. This week’s tip come from reader Tim from Los Angeles, who says:

“I recently flew Delta LAX>ATL>CDG. Upon arriving at CDG I checked my Delta app and saw my bag was ‘at carousel.’ But after watching everyone grab their bags, clearly it wasn’t. Was it lost, stolen? When I switched to my laptop from my phone I got the real story: It was at carousel at ATL. It was still in Atlanta but the Delta app didn’t bother to tell me. It would have been nice to have a nine-hour headstart retrieving it. Tip: Don’t rely on the Delta app for luggage info.”

Thanks, Tim. For more checked luggage tips:

 

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I used to be afraid to fly and at times even leave the house! I conquered my fear (long story) and now I travel to 20+ countries a year sharing my firsthand knowledge, tips and deals with friends, family and readers. Please sign up to our free newsletters and tell your friends!

3 Comments on "The Delta App Isn’t Always Right About Luggage Status"

  1. What is the best free phone app to use for tanslating Mexican Spanish (not Spain Spanish) into English? If you don’t have an answer, it might be a good topic to cover a.s.a.p.

  2. The Delta app is more often wrong than right in my opinion. My app told me my flight was cancelled a couple of weeks ago in MSP. Turns out it wasn’t. I even checked with the Delta Help Desk and she believed the app over her own computer and rebooked me on a flight out the next day. Turns out when I got to the airport the next day, the flight left on time. It was the second leg of my flight that was canceled. Not the first leg. Filed a complaint with Delta and demanded they reimburse me for my hotel. $199. They called me on my cell and agreed to send a check. I do not trust that app at all.

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