Alaska Airlines Now Offers Customer Service via Text Message

In case you had not heard, Alaska Airlines is officially the first airline to offer customer service via text message. You can now reach an airline rep simply by texting 82008.

As my friend and co-host Chris McGinnis , “The help you can get via text includes: flight delays and schedule changes, emotional or service support animal requests, seat assignments, upgrades, requesting accessible travel services and questions about the Alaska frequent flier program, Mileage Plan.” Meanwhile, “text message customer service can’t help with making new reservations, voluntary flight changes and cancellations, paid seat upgrades, and enrolling in Mileage Plan if you don’t have an upcoming reservation.”

See Chris’s story for a test drive of the service, and if you’ve tried it out yourself, let us know how your experience was in the comments below!

By the way: I write a monthly column for Alaska Airlines’s in-flight magazine, Alaska Beyond Magazine. Look for it next time you fly!

Related:

 

____________________________________________________________

Have your own tip? Email it to [email protected]!
Want to see more tips? Click here for all 1,301!

Want even more travel tips? Sign up here for the Daily Travel Tip newsletter! Just fill in your email address and check the Daily Travel Tip box—and you’ll have Johnny’s best tips, straight to your inbox each day!

If you already subscribe to our weekly newsletter, you can sign up on the same page. Just fill in your email and check the Daily Travel Tip box on the same page and you’ll receive an email with a link to update your Hundredbacklinks.com preferences. On that page, just click the Daily Travel Tip box and Update Profile.

Hundredbacklinks

The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Rate this post

About the Author

Hundredbacklinks
I used to be afraid to fly and at times even leave the house! I conquered my fear (long story) and now I travel to 20+ countries a year sharing my firsthand knowledge, tips and deals with friends, family and readers. Please sign up to our free newsletters and tell your friends!

Be the first to comment on "Alaska Airlines Now Offers Customer Service via Text Message"

Leave a comment